Full Schedule

Agenda

Two days of keynotes, case studies, live AI demos, and conversations that matter. October 14–15, 2026 · Fairmont Château Whistler

Full Day

Tuesday, October 14, 2026

8:00 AM
Registration & Breakfast45 min
8:45 AM

45 min

Opening Keynote

Rival-Led

Setting the vision and energy for the summit — a forward-looking address on where insights, research, and technology are headed, and why this moment demands bold thinking.

Andrew Reid, Founder & CEO, Rival Technologies

9:30 AM

45 min

Client Experience Sharing

Customer Voice

An open exchange with your peers on the most pressing challenges and opportunities they face today. Themes: Unlocking Budget · Elevating the Role of Insights · Increasing Business Value.

10:15 AM
Coffee & Networking Break15 min
10:30 AM

30 min

Brand Case Study #1

Customer Voice

A brand-presented case study showcasing a real-world application of insights to drive meaningful business impact.

TBA

11:00 AM

30 min

Brand Case Study #2

Customer Voice

A second organization shares how they've embedded research into strategic decisions at scale.

TBA

11:30 AM

45 min

The State of the Industry

Thought Leadership

Andrew Reid (moderator) in conversation with Eileen Campbell and Eric Salama — perspectives on where market research is headed and what the next wave of change means for insights professionals.

Andrew Reid, Eileen Campbell, Eric Salama

12:15 PM

75 min

Hosted Lunch & Networking

Community & Social

Seated lunch in the Château with reserved networking time — designed for unhurried conversations between attendees, speakers, and the Rival team.

1:30 PM

60 min

Innovation in Methodology

Thought Leadership

Exploring emerging methodological approaches — how new techniques are changing what's possible in research, and how the industry must evolve its practices to stay relevant and rigorous.

2:30 PM
Afternoon Coffee Break15 min
2:45 PM

30 min

Brand Case Study #3

Customer Voice

A third client presents a compelling story of transformation through data and insight-led strategy.

TBA

3:15 PM

45 min

Synthetic Personas & Knowledge Base Use Cases

Rival-Led

A brand showcases how they're deploying synthetic personas and knowledge base capabilities — with a live look at their approach, outcomes, and lessons learned.

4:00 PM

45 min

Brand Case Study #4 / Roundtable

Customer Voice

A fourth client story alongside facilitated table discussion — turning the day's themes into concrete next steps for your team.

4:45 PM

Day 1 Close & Evening Reception

Community & Social

Wrap-up of Day 1 followed by a hosted dinner and evening social at the Fairmont Château Whistler.

Session Types

Rival-LedThought LeadershipExternal ExpertCustomer VoiceCommunity & SocialBreak